Privacy Policy

1. Information We Collect

When you use DigiCode Solutions, we collect information you provide directly, such as your name, email address, company name, and payment details when you subscribe to a plan.

We also automatically collect usage data including IP addresses, browser type, device information, pages visited, and actions taken within the platform. This helps us improve our services and provide a better experience.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

3. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement role-based access control, regular security audits, and industry-standard security practices to protect your information.

Each company workspace on DigiCode Solutions has isolated data — your information is never shared with or accessible by other companies on the platform.

4. Third-Party Services

We use the following third-party services to operate our platform:

• Stripe and Razorpay for payment processing
• WhatsApp Business API for messaging services
• Cloud infrastructure providers for hosting and storage

These providers have their own privacy policies and we encourage you to review them. We only share the minimum information necessary for these services to function.

5. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or advertising cookies on our platform.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for data processing

To exercise any of these rights, contact us at support@digicodesolutions.com.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. When you delete your account, we remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this privacy policy or our data practices, contact us at:

DigiCode Solutions
Email: support@digicodesolutions.com